The International Orders Policy is effective as of July 26, 2026.
We currently ship internationally to Canada only.
Orders shipped to Canada are considered international sales and may be subject to customs requirements, import charges, and additional delivery procedures outside of TrunkMate’s control.
Customers located outside the United States or Canada must contact us before ordering. We cannot guarantee that shipping will be available to other countries.
Duties, Taxes & Import Fees
Customer Responsibility for Import Charges
Canadian customers are responsible for all import-related charges that may apply, including:
- Customs duties
- Import taxes
- Brokerage fees
- Government processing fees
- Carrier or customs-clearance fees
These charges are determined by Canadian customs authorities, the shipping carrier, or a customs broker. They are not included in the product price or shipping amount paid to TrunkMate.
The shipping carrier, customs broker, or applicable government authority may collect these charges directly from the recipient.
Failure to pay required import charges or complete required customs procedures may result in delivery delays, refusal of delivery, or the shipment being returned.
Refused or Returned Shipments
International Shipping Deductions
If a Canadian shipment is refused or returned because of:
- The customer’s refusal to accept delivery
- Failure to pay required duties, taxes, or import charges
- Failure to complete required customs or delivery procedures
- An incorrect or incomplete shipping address provided by the customer
The customer is responsible for any resulting charges, including:
- Original outbound shipping costs
- Return shipping costs
- Customs brokerage charges
- Carrier fees
- Duties, taxes, or other charges billed to TrunkMate
- Any applicable restocking fees
These amounts will be deducted from any applicable refund.
Any remaining refund will be calculated after all applicable shipping, customs, carrier, brokerage, and restocking charges have been deducted. In some cases, these deductions may equal or exceed the refundable amount.
Returns & Warranty
Return Eligibility for International Orders
All sales shipped to Canada are final.
We do not accept returns on Canadian orders for reasons such as buyer’s remorse, product selection, sizing, or vehicle compatibility.
Please verify product selection and vehicle compatibility carefully before placing your order.
This final-sale restriction does not limit any rights or remedies that cannot legally be excluded.
Warranty Applicability
Eligible TrunkMate products shipped to Canada include the same 12-month limited warranty covering manufacturing defects under normal use.
If a valid warranty issue arises:
- The customer may be responsible for shipping costs associated with the warranty claim
- TrunkMate may repair the product, provide replacement parts, or offer another remedy permitted under the warranty
- Warranty coverage does not include customs duties, import taxes, brokerage charges, or shipping expenses unless expressly covered by the warranty or otherwise required by law
Customers should contact TrunkMate before returning any product or component. Unauthorized returns may not be accepted.es unless otherwise required by law.