Return Policy
For orders to the USA
Not completely satisfied with your TrunkMate product? If you aren’t happy, we aren’t either. Contact us within 45 days of receiving your TrunkMate product to initiate a return.

Once approved, a return label will be sent via email. Print off the return label(s), affix to the original box(es) and drop off at your local UPS store.

Once we have inspected and restocked your return, we will issue you a refund on the card used for payment. Please allow 3-6 business days for the refund to process on your account.

Return Fees
Restocking Fee:
A 10% restocking fee applies to all returns

Payment Processing Fees:

Debit & Credit Transactions: 2.9% processing fee (non-refundable)

PayPal Transactions: 3.49% processing fee (non-refundable)

Buy-Now-Pay-Later Transactions: 6% processing fee (non-refundable)

International Transactions: Higher processing fees may apply and are non-refundable.

Note: These fees reflect the payment processor charges and are not a profit to TrunkMate.

Terms & Conditions
Return Packaging:
Items must be returned in their original boxes and packaging to qualify for free return shipping.

Return Window:
All returns must be received within 10 days of the issuance of the return label.

Packaging Responsibility:
If the original packaging is not available, you will be responsible for all packaging and shipping costs, including the return shipping label.

Damaged Returns:
If returned items are damaged due to improper packaging or shipping, we reserve the right to refuse the return. Depending on the extent of the damage, a restocking fee of up to 50% may be applied.

Missing Items:
If any items are missing from a return, we reserve the right to refuse the return or deduct the value of the missing items from your refund.

Custom Orders:
Custom orders are not eligible for returns.
For orders to Canada
All sales to Canada are final – no returns.